Stocktaking
Shoppers and staff alike make decisions based on stock availability exposed to them online and in-store.
Keeping a high stock accuracy in all stores serves as the fundament for a reliable stock availability across channels.
Because routines are impossible to execute 100 percent correctly over time, scenarios like; Scanning a size large in the POS, but handing over a size medium to the customer. Sending items to another store forgetting to register it in the app, and so on... These are all glitches which one by one increase the gap between stock availability in the system and what really is the truth.
Doing stocktaking regularly using the iOS-app capturing barcodes, QR-codes or RFID, enables a seamless omnichannel shopping experience.